Introducing the Tekk Gang Charger

February 2nd, 2012

Hi Friends,

Most radio manufacturers offer multiple unit battery chargers as an option. These charging stations are popularly referred to as “gang chargers.” Gang chargers let you charge up to 6 radios at the same time. Gang chargers are a great way of keeping track of radios by charging them at a central location. Additionally there is only one wall plug needed.

Selling for nearly $500 I always thought gang chargers were overpriced.

We are a Tekk radio dealer. Tekk makes superior radios that are lightweight, compact, easy to use and come with a full 4 year warranty. Even the batteries are guaranteed for 4 years.

We offer the Tekk X100 for $199 each. The Tekk X100 is 2 watt radio and is nearly waterproof.

We also sell the Tekk X1000. The Tekk sells for $249. The Tekk X1000 is a 4 watt radio and is equally water resistant.

Tekk radios usually come with individual chargers. For a limited time you can substitute a gang charger for individual charger when you buy 6 or more Tekk radios.

We can match the frequencies on your current radios to work seamlessly with a Tekk radio. Would you like to try a pair of Tekk’s? Give me a call. Doing business with us is easy.

Best Wishes,

Manzie R Lawfer

New Grasshopper Videos

January 23rd, 2012

Hi Friend,

We sell Grasshopper radios to schools, small offices and individuals. The Grasshopper is a consumer grade radio but it has several unique features. For example the Grasshopper both can both talk and text. We have prepared three videos to help you learn more about the Grasshopper. These videos are actually on You Tube but you can reach them from here:

Watch this video for an overview of the Grasshopper!

Watch this video for help in setting up individual channels on the Grasshopper!

Watch this video for help in cloning from one Grasshopper to another!

Give us  a call. Doing business with us is easy.

Best Wishes,

Manzie R Lawfer

Customer Service

January 17th, 2012

Hi Friend,

We love hearing from our customers. We especially love to hear that we are doing a good job. The following are a few testimonials we have recently received:

The office staff at Noah’s Ark would like to thank you for your speedy service, wonderful customer attitude and great radios. The radios are our lifeline and all our teachers have them attached to their hips! Being that they are such a necessity to us, everytime we have called with a problem you have made it hassle free and are more than willing to help. It is important to us that you know how much your customer care and prompt attention means to us.

Thanks for all your help,

Susan and Betty

Wanted to thank you again for your help choosing the best radio for our needs here at Zeb Vance Elementary.

Marylaura

This email went out to all the locations of a property management company:

I just wanted to share with you that Tony found a great company for two way radios. We were (and have) had problems here with the Home Depot /Radio Shack radios that cost a lot but do not work well, especially on large properties. Tony did some research and found a company in Florida that shipped radios to him with a 4 year guarantee. Tony has tested the radios and they are great! Bottom line, please call Tony before you purchase radios for any of our properties.

Joy
Chief Operating Officer

We bought 2 Tekk XU-1000e radios from you over 2 yrs. ago. They still work great.Will contact you when we decide to upgrade.Thanks for your emails.

Bill Andrews
Sportsmen’s Paradise

It is always a pleasure doing business with Radio Express!

Eric
Bell and Carter Olive Company

And our favorite testimonial of all time:

Working with Radio Express has been one of the top customer service experiences in my life! Wow! They went above and beyond anything I ever expected. I would proudly recommend their services to everyone – If everyone operated with the friendliness they offer up…there would be no war”

Jill
Mill Creek Point

Let 2 Way Radio Express provide you with a great customer experience. Give us a call at 800-557-3083. Doing business with us is easy.

Best Wishes,

Manzie R Lawfer

People Do Business with People

January 6th, 2012

People do business with people. Or at least they want to do business with people. When you buy something at most retail stores (Walmart, Macy’s, Office Depot, etc.) you are really doing business with the store not a person. Some internet businesses have added electronic shopping carts. Some businesses like Walmart have “self-check out” lanes. These businesses are encouraging you to not do business with people but instead to only do business with a machine.

Our business, Two Way Radio Express, wants people to do business with people. That’s why a person (not a machine) answers the phone. That’s why the “2 Way Radio Express Promise to You” includes:

A single point of contact – your own account manager that knows you and your company and can help you find the best equipment for your application.

Doing business with us is not just easy – it’s people doing business with people. Give us a call.

Best Wishes,

Manzie R Lawfer

January Special Offer

January 4th, 2012

Hi Friend,

Happy New Year! Two way radios improve safety, boost efficiency and increase productivity. All good things for the new year.

Two way radio accessories extend the life of your equipment, let you talk further, help you hear better and provide more privacy.

Our shoulder style speaker mics (like the police use) are durable and ideal for use in loud environments. Earpiece and lapel mics are comfortable enough to wear all day and provide privacy and great sound quality.

Extra batteries extend the daily duty cycle on radios and provide a back up in emergency situations.

Our 2 way radio accessories are durable and easy to use and for the month of January you can purchase any accessory for half price with the purchase of a new radio.

Doing business with us is easy.

Best Wishes,

Manzie R Lawfer

Another Reason

December 20th, 2011

Hi Friend,

We market and advertise 2 Way Radio Express on the internet so we never know who is on the other end of the phone when we answer.

A few weeks ago a fellow from New York City was calling. This fellow is in the subway construction business (the conveyance not the sandwich).

He supervises a crew that pumps concrete from a truck at street level down a shaft into the subway tunnel. His crew stretches about a mile in either direction from the shaft. He told me his concrete truck operator needed to be able to talk to the crew in the tunnel. He told me the shaft was nearly 100 feet deep. The people in the tunnel needed to be able to tell the truck operator to turn on or off the flow of concrete. Oh, I almost forgot, he called on Tuesday and needed the equipment by Friday.

Jay and Grayson and I talked about how we could best and most economically solve the problem. We also called several people we know in the 2 way radio industry for their suggestions.

The final solution: ICOM Lite radios  programmed through a low wattage repeater located at the center point of the shaft.

On Monday our customer called to say in his heavy New York accent, “It worked like a charm. You guys are better sliced bread!”

If you need help in solving your 2 way radio problems give us a call. Doing business with us is easy.

Best Wishes,

Manzie R Lawfer

2 Way Radio Reason #458

December 14th, 2011

Hi Friend,

Generally speaking 2 way radios improve safety, boost efficiency and increase productivity. However every application is a little different. Even though it is still ‘push to talk’ and ‘release to listen’ two way radios are used differently in a factory than in a dentist office or some other place.

At social events, church or just on the street it is not unusual for someone to ask, “What do you do for a living.” Of course I excitedly reply, “We sell two way radios.”

“Who buys two way radios?” they ask. At this point I launch into, “Schools, businesses and government agencies rely on 2 Way Radio Express for the best value in 2 way radios. We sell 2 way radios to doctor and dentist offices.”

“Whoa,” they say. “Why do dentists need 2 way radios?”

This is my cue to say, “Two way radios are ideal for busy dental offices and clinics. Two way radios provide immediate communications. Push the button and talk to everyone or just one staff member. Two way radio communication can expedite the flow of people and information through a dental facility. Small and lightweight modern 2 way radios aren’t much bigger than a cell phone. There are no monthly fees. Audio accessories provide maximum privacy and prevent anyone from eavesdropping. Some models both talk and text.”

By this time I have usually lost my audience. “Too much two way,” as we sometimes say.

If you want to learn more about how 2 way radios can help in your business give us a call. Doing business with us is easy.

Best Wishes,

Manzie R Lawfer

Intrinsically Safe Radios

December 13th, 2011

Hi Friend,

When electricity is discharged across a gap it is said to “spark”. Depending on the distance or gap sparking can be visible or may be so small as to be undetectable.

Visible or undetectable the spark can ignite anything in its path that is flammable. The more flammable the greater chance that a spark can ignite the material.

Sparking can occur with most any electrical device and even through a static electric discharge.

This spark can be very dangerous in areas of high flammability. Places where there are open containers of petroleum products or silos with flammable dust from agricultural products are particularly vulnerable.

Fortunately some 2 way radios are certified to not spark. These radios are called ‘Intrinsically Safe’ because they are built to not spark regardless of the circumstances.

Intrinsically Safe radios cost more than regular 2 way radios but guarantee safe operation in areas where there is a risk of explosion, ignition or fire.

Intrinsically Safe radios are certified by Factory Mutual Global to not spark. Factory Mutual Global is an industrial property insurance and risk management organization specializing in property protection. Factory Mutual Global establishes the criteria for certification and insures against the loss if there is a mishap.

Call 2 Way Radio Express for more information on Intrinsically Safe radios. Doing business with us is not only easy…. its safe.

Best Wishes,

Manzie R Lawfer

Reason #457

December 12th, 2011

Hi friend,

My wife is the coordinator of education for the Philharmonic Center here in town. This is a very busy time of year for her.

Her department is responsible for recruiting and training young people to perform in several Christmas events. Some of these events are youth choral performances and others are larger performances that feature the youth choral.

The Philharmonic Center campus has entrances and exits on all sides and there are roadways on all four sides as well. My wife has the responsibility for the logistics of moving nearly 100 kids on to and off of the stage. Additionally she makes sure all the kids get picked up after the concert.

After a concert there are children and parents and patrons coming and going in all directions. It isn’t my cup of tea but my wife is a master at this sort of thing.

One of the ways she is able to execute these events flawlessly is by using 2 way radios. She has a perfect record of no kids lost, no kids damaged and no kids who have spent the night in a drafty theatrical house because their parents couldn’t find them.

She uses 2 way radios to communicate backstage during performances and with parking attendants after the show. Guess who provides the radios? Dut Dut Daaa! 2 Way Radio Express is the official provider of radios to my wife.

And this is reason #457 to only buy radios from 2 Way Radio Express.

Best Wishes

Manzie R Lawfer

A Little Help From Our Friends

December 9th, 2011

Hi, Friend

A colleague of mine from some years ago signed his email and letters, Your Radio Friend.

At first I thought, Your Radio Friend, was an odd expression. I have come full circle. I now believe friend accurately describes the relationship we have with our customers.

Because we are in sunny Naples, Florida and our customers are in all 50 states we usually do not meet customers face to face. Most of our relationships are on the phone, through the internet, fax or by email. We can only speculate what our customers look like in person.

Fortunately most of our customers do business with us several times a year. Over time we become friends with our customers. We like to say, “Doing business with us is easy.” We think being a good business vendor and partner is the best way to become friends.

We recently added a “How Did We Do?” page to our website. We need your help. Please visit the How Did We Do? page and tell us how we did.

We are always looking for ways to improve our service to you and thereby deepen our friendship.

I hope you have a terrific Christmas and the best New Year ever.

Best Wishes,

Manzie R Lawfer