Constancy of purpose is a term coined by W. Edwards Deming. Doctor Deming was the father of modern management. The US government sent Dr. Deming to Japan after WWII to help the Japanese become more efficient and skilled in manufacturing. Wow! He did a great job.
I am a student of Deming’s teachings. Constancy of purpose tells us that there is always room for improvement. Whatever it is that we are doing Deming would tell us that we can improve. Too often businesses and people change course rather than improve the course they are on.
Honda and Toyota have built their automobile manufacturing companies on Deming’s principles. Even the simplest hinge or door latch is forever being improved at these companies. Make it lighter, smoother, more accurate, there is always room for improvement.
There is something really solid about Deming’s teachings. He tells us it is not where we start but where we finish that is important.
The Japanese are legendary for their electronics. We see it in the 2 way radio equipment we sell. Japanese radios are the best. ICOM radios are made in Japan. Every year the batteries get a little bit better: longer duty cycle, greater life expectancy, more durability and faster charging. Batteries are just one example of the ever improving 2 way radio equipment.
We have been selling ICOM 2 way radios for several years and they just keep getting better. We seldom see ICOM 2 way radios come back for repairs. We offer a 4 year warranty on ICOM radios and batteries and less than 5% every come back to our shop.
We believe Deming’s encouragement and challenge to constantly improve also applies to the sales and customer relationship arena. Actually we believe it applies to all aspects of our lives.
Every day, every day, every day we strive to improve who we are and how we do business. It is the Deming way.
Let us help you find the best 2 way radio equipment for you business, school or government agency. Doing business with 2 Way Radio Express is easy.
Manzie R Lawfer