All of our commercial 2 way radios come with a full 4 year warranty. Naturally people ask, “What’s covered under the warranty.” We smugly say, “Our warranty covers everything except abuse. Think of it like a car warranty. A car is usually warranted for 48,000 miles or 48 months which ever comes first. However if the car is in a wreck …no warranty. It is the same with the 2 Way Radio Express warranty…except of course there is no mileage limitation.”
I think we should produce a video that answers the question, “What is abuse?” In the video, Jay, from our technical support department, could appear wearing a lab coat. The lab coat would give the video a scientific look. (Wardrobe is very important in a theatrical production.)
Our video would be a cross between the television program “Mythbusters” and the old Saturday Night LIve skit “Mr. Bill.”
Mythbusters features stars, Jamie and Adam. Jamie and Adam are forever attempting to raise a sunken ship with ping pong balls or launching potatoes into space. They then report on the myth or reality of raising the ship or if potatoes will shatter like glass if they get cold enough. The SNL skit, “Mr. Bill” showed a hand sized doll named Mr. Bill that endured indignities like being suspended above a shark tank or electrified with batteries.
In our video we could put one 2 way radio in the freezer section of a side by side refrigerator/freezer. The sound on the frozen 2 way radio is turned up. Jay dressed in his lab coat could stand across the room and talk through a second 2 way radio. A strategically placed microphone demonstrates radio number one is working. “Freezing a radio is not abuse,” Jay excitedly declares.
The next scene shows a radio buried in cake mix. Only the radio’s antenna is visibly sticking out of the cake batter. (This is kind of like the Mr. Bill skit.) The cake radio is placed in a 350 degree oven for 35 minutes and then removed to cool. Once again Jay appears on screen to test for abuse. He talks into his 2 way radio. Suspense builds. Nothing is heard from the radio cake. “Baking a radio is abuse,” Jay solemnly reports.
We could drop radios into boiling oil or off the top of a ladder. We could catapult radios over a fire pit. Will a radio work if it is buried in wet leaves? What is abuse? The possibilities are endless.
Don’t wait for the video. Give us a call today and we will help you find the best 2 way radios for your application.