We recently leased a new Volkswagen Passat. Our last car was a big body Mercedes S class super duper deluxe mega sedan. It was a terrific car. It was the quietest car I have ever rode in. It was the biggest car I’ve ever rode in. But to be honest, we lived in fear that something would break and the cost of repair would be more than the value of the car. In the end someone else wanted to take the risk more than we did and we sold it to them.
After we watched the Mercedes quietly drive away we rented a car for a few days while we searched for our new car. The thing I love about the internet is the ability to shop, research and compare without leaving my chair. Car dealerships are notorious for being the worst shopping experience. I won’t recount all the things I don’t like about car buying because I don’t want to dredge up those images for either you or me. I’ll just say that on average it is faster to close the deal on a house than on a car.
So I’m sniffing around the internet looking at new models from Nissan, Kia, Hyundai, Ford and others. My son Jay tells me, “Get a real car, check out the new VDubs.” Jay is on his second Volkswagen Jetta Turbo Diesel Sports Wagon and has owned several Volkswagen Beetles as well.
From www.edmunds.com I clicked on www.vw.com and from there I find our local VW dealership at www.vwofnaples.com. I have only been on the site for a minute or so when a drop down chat window appears and I’m welcomed and invited to chat with the sales manager. I ask a few question, exchange a few pleasantries and then confess my unwillingness to spend any more than 20 minutes at his dealership. He assures me that he can have me in and out in 20 minutes and asks me to stop by that afternoon.
Now here’s the best part: The lovely but somewhat hesitate shopper, Joy Ann, and I go to the dealership and in less than 20 minutes have closed the deal and are ready to leave the lot in our brand new white Volkswagen Passat with bluetooth connectivity. It was the best shopping experience I’ve ever had. I don’t know if it is Volkswagen, the local Naples VW dealership or economic recession that has turned a once dreaded transaction into a pleasant excursion. Hooray!
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Manzie R Lawfer