Posts Tagged ‘2 way radios’

2 Way Radios Rule

Thursday, July 29th, 2010

Jay is the manager of our tech support department and is my oldest son. Jay is gifted in everything mechanical whether it is building electric guitars and basses or working on automobiles and motorcycles.

Jay is forever shopping on Craigslist or eBay for his next project. Recently he traded some work for a chainsaw. He traded the chainsaw for a motor scooter. He traded the motor scooter for an old MG Midget that did not run. (In our politically correct world I doubt that we will ever have another automobile with the moniker “Midget”.)

He got the MG Midget running and promptly traded up for an MGB that need a paint job. The MGB was painted and traded for a motorcycle which was traded for some parts that became a custom electric bass which was traded for another motorcycle that was traded for his latest acquisition a large body Mercedes Benz Diesel automobile.

I am Jay’s wheelman in many of these adventures. We drive to some remote location (because Jay never trades for anything that is just down the street) to pick up his next “deal.” Then I follow him home while he drives a car with either no windshield, errant brakes or a hood that has to be wired to stay in the down position. Sometimes we do not learn that the vehicle is currently being used as a chicken coup or is totally infested with ants until we arrive to arrange transport. However, it seems all genuine bargains are picked up after dark or a minimum of 30 miles from home.

Here’s the irony: these situations are perfect for using 2 way radios and we are 2 way radio dealers and we always forget to bring a pair of radios from the office. Instead we use our cell phones. Cell phones are terrible for this use. The great benefit to using radio is the immediacy and ease of use.

Think about Jay and me on a dark highway at night. Instead of  fumbling around with dialing cell phone numbers etc we could have just pushed the talk button and reported in. No dialing, or redialing, or poor reception, or the battery dying, or even having to hold the cell phone by our ear in order to hear.

‘2 way radios rule’ in the right situation. Give us a call and we will help you determine if 2 way radios are right for you.

Best Wishes,

Manzie

My Cousin Enzo

Thursday, May 27th, 2010

I have made a practice of not offering my political opinion in my place of business. I don’t want to alienate anyone because we have political differences.

My  cousin Enzo is always sending me entertaining emails. Some of the emails he sends are funny and some are serious. The serious emails tend to be political in nature. Some times they are simply patriotic prose. Enzo recently sent the following email. I hope you are touched by it.

“You probably missed this in the rush of news, but there was actually a report that someone in Pakistan had published in a newspaper, an offer of a reward to anyone who killed an American, any American.

So an Australian dentist wrote an editorial the following day to let everyone know what an American is . So they would know when they found one. (Good one, mate!!!!)

‘An American is English, or French, or Italian, Irish, German, Spanish , Polish, Russian or Greek. An American may also be Canadian, Mexican, African, Indian, Chinese, Japanese, Korean, Australian, Iranian, Asian, or Arab, or Pakistani or Afghan.

An American may also be a Comanche, Cherokee, Osage, Blackfoot, Navaho, Apache, Seminole or one of the many other tribes known as native Americans.

An American is Christian , or he could be Jewish, or Buddhist, or Muslim. In fact, there are more Muslims in America than in   Afghanistan . The only difference is that in America they are free to worship as each of them chooses.

An American is also free to believe in no religion.. For that he will answer only to God, not to the government, or to armed thugs claiming to speak for the government and for God.

An American lives in the most prosperous land in the history of the world.

The root of that prosperity can be found in the Declaration of Independence , which recognizes the God given right of each person to the pursuit of happiness..

An American is generous.. Americans have helped out just about every other nation in the world in their time of need, never asking a thing in return.

When Afghanistan was over-run by the Soviet army 20 years ago, Americans came with arms and supplies to enable the people to win back their country!

As of the morning of September  11, Americans had given more than any other nation to the poor in Afghanistan.

The national symbol of America, The Statue of Liberty, welcomes your tired and your poor, the wretched refuse of your teeming shores, the homeless, tempest tossed. These in fact are the people who built America.

Some of them were work ing in the Twin Towers the morning of September 11 , 2001 earning a better life for their families… It’s been told that the World Trade Center victims were from at least 30 different countries, cultures, and first languages, including those that aided and abetted the terrorists.

So you can try to kill an American if you must. Hitler did. So did General Tojo , and Stalin , and Mao Tse-Tung, and other blood-thirsty tyrants in the world.. But, in doing so you would just be killing yourself . Because Americans are not a particular people from a particular place. They are the embodiment of the human spirit of freedom. Everyone who holds to that spirit, everywhere, is an American.”

Enzo asked me to keep this one going. He said “Pass this around the world.” For once I’m going to listen to Enzo.

Best Wishes,

Manzie

2 Way Radio Range

Tuesday, April 20th, 2010

You may have seen radios at a discount store or the local sporting goods store that advertise two way radios with a range of 10, 20 or even more miles. This is purely bogus. If bogus sounds too harsh to you…just ask the seller to demonstrate the advertised two way radio range. He will not be able to do it.

Two way radio range is determined by three factors:?1. Frequency?2. Power (wattage)?3. Obstacles
Frequency refers to VHF (very high frequency) or UHF (ultra high frequency). Radios operating in the VHF band travel the furthest but have little penetrating ability. Radios operating in the UHF band do not travel quite as far but have greater ability to penetrate buildings and forests.
Commercial grade hand held two way radios are limited to no more than 5 watts of power. Some radios have as little as a quarter or a half a watt. This is usually expresses as milli watts…250 mWatts or 500 mWatts. The greater the wattage the greater the two way radio range.
Obstacles include any solid object like building and hills or other radio waves or electrical interference.

A good rule of thumb for determining two way radio range is 1 watt of power will provide 1 mile of coverage in an open area. By doubling the wattage the two way radio range is increased by one third. For example a two watt radio should provide about one and a third miles of coverage. A four watt radio should provide about 2 miles of two way radio range.

Two way radio range can be increased with the use of a better antenna, a repeater or more power. Call us and we can help you find the best 2 way radio equipment for your application.

Best Wishes,
Manzie

Go Blog Your Heart Out

Tuesday, March 23rd, 2010

The word “blog” is a contraction of the two words “web” and “log.” A blog is a website or page on a website with regular entries that typically deal with a given subject. For example the blog you are reading right now has regular entries that deal with two way radios or perhaps how I feel about two way radios or what a guy like me that is in the two way radio business had for breakfast this morning.

Blogs have actually evolved into tools that are used for attracting people to a web site. When you search on a term, the search engine you are using is looking for the closest match to whatever it is you are searching on. For example you are looking for 2 way radios (Hooray!).  “2 way radios” are the keywords. The search engine looks for websites that have the keywords “2 way radios.” If it finds a site that mentions “2 way radios” ten times it will list that site before it lists the site that mentions “2 way radios” only nine times. Companies use blogs to insert their keywords a billion times and try to gain attention. There is more to it than just the number of times something is mentioned but I’m sure you get the idea.

Unfortunately blogs and websites have become so addicted to inserting keywords that the over all meaning of the website is lost in the jungle of keyword insertions. They are more interested in saying “2 way radios, 2 way radios, 2 way…..” than saying anything that makes sense. It is like web world has gone search engine optimization crazy.

Do you watch college basketball on TV? Bill Raftery is a college basketball announcer that is prone to outbursts every 5 or 6 minutes. You might be watching the game and suddenly Raftery screams, “KENTUCKY IS GOING MAN TO MAN.” The level of his outburst never seems to be in proportion to what you are watching on the screen. It is as if someone told Raftery that he needs to scream every 5 minutes regardless of what is happening on the court. “SYRACUSE IS TAKING A TIME OUT.” Raftery is really out of control.   He reminds me of George Costanza’s father on Seinfeld. In what appears to be a hormone imbalance Frank Costanza becomes very quick to anger over fairly meaningless issues. For example, Frank and George may be having a docile conversation and Frank suddenly screams, “WE ARE NOT HAVING TURKEY THIS THANKSGIVING.” Frank is over the top.

Today’s blogs are like listening to Bill Raftery call a basketball game or watching Frank Costanza on Seinfeld. Blogs are no longer about a given subject they are only opportunities for keyword outbursts.

Best Wishes,

Manzie

Digital Radio

Monday, February 15th, 2010

In the early 1980’s personal computers were becoming more and more available. An IBM PC/XT cost nearly $10,000 at that time but businesses of all kinds were buying them.

Do you remember secretaries? Secretaries did most of the typing and filing and administrative tasks in every office.

When the IBM PC/XT first appeared people thought it was a swell machine but didn’t really understand its significance until various applications became available.

As soon as word processing, accounting and simplified customer record keeping programs were developed you could kiss your secretary good bye.

As expensive as the early computers were they cost less than having a secretary. The good news was secretaries didn’t lose their jobs. Computers made them more efficient and more valuable. Secretaries became admins and expanded their responsibilities and capabilities.

We are on the verge of a similar phenomenon: the introduction of the digital 2 way radio. Digital 2 way radios cost about twice as much as a regular analog 2 way radio.

Two way radios have been used mostly for just talking. Push the button and talk. Let go of the button and listen.

Digital radios talk. Digital radios talk about 20% further than regular analog radios. Digital radios also make it easier to call everyone at once or just one person at a time. In addition to talking, digital two way radios track and text. Digital radios can be equipped with GPS tracking and texting features.

The real story here is that digital 2 way radios are like computers in that it is not the computer that is the big story. It is the applications or programming that is the big story.

Programming that is specific to various business applications are being developed for digital 2 way radios. These applications will be for nursing homes, factories, schools and many other places of business, education and industry. These applications will make  workers more productive, safer and more efficient. Once you see what a digital radio can do the additional cost will be meaningless.

The future of 2 way radios is digital. If you want to talk digitally give us a call.

Best Wishes,
Manzie

Trending Now

Tuesday, February 2nd, 2010

Do you ever notice the “trending now” column on Yahoo? Trending Now shows a list of the most popular searches. For example this morning’s list:

Trending Now

  1. Groundhog Day
  2. Razzies
  3. Melissa Joan Hart
  4. Joe Mauer
  5. Star Trek Online
  6. Missile Defense
  7. Mo’Nique
  8. Avatar
  9. Lost
  10. Kristen Stewart

Look, I’ll be honest with you. I only know five of these items, the other five  I don’t have a clue. I should add that I may be interpreting the item “Lost” in a manner different from what people may be searching on. So maybe I really only know 4 of the items.

Shouldn’t there be more consistency in these searches? For example, people are searching on “Groundhog Day.”  When you get to the results of this search there are all kinds of pages that mention the movie Groundhogs Day, the cast of characters from the movie, Punxsutawney (ground zero for groundhogs), other festivals and historic dates, books about Groundhogs Day, etc. So with all this groundhog stuff in front of you doesn’t it make sense you would click on something related? Even things that are unrelated like prairie dogs, hot dogs and Valentines Day are likely targets for additional hits. But none of these things show up in the Trending Now column.

If you search on “2 way radios” (I’m guessing there is little chance that Yahoo is going to show “2 way radios” in their Trending Now even though 2 way radio dealers all over the country are hoping and praying that they will) you will get all kinds of related searches: 2 way radios, 2 way radio accessories, 2 way radio batteries, 2 way chili, 2 way street and so on.

Do you think the Trending Now column is being manipulated?

Best Wishes,

Manzie

Don’t Wait for The Video

Wednesday, January 13th, 2010

All of our commercial 2 way radios come with a full 4 year warranty. Naturally people ask, “What’s covered under the warranty.” We smugly say, “Our warranty covers everything except abuse. Think of it like a car warranty. A car is usually warranted for 48,000 miles or 48 months which ever comes first. However if the car is in a wreck …no warranty. It is the same with the 2 Way Radio Express warranty…except of course there is no mileage limitation.”

I think we should produce a video that answers the question, “What is abuse?” In the video, Jay, from our technical support department, could appear wearing a lab coat. The lab coat would give the video a scientific look. (Wardrobe is very important in a theatrical  production.)

Our video would be a cross between the television program “Mythbusters” and the old Saturday Night LIve skit “Mr. Bill.”

Mythbusters features stars, Jamie and Adam. Jamie and Adam are forever attempting to raise a sunken ship with ping pong balls or launching potatoes into space. They then report on the myth or reality of raising the ship or if  potatoes will shatter like glass if they get cold enough. The SNL skit, “Mr. Bill” showed a hand sized doll named Mr. Bill that endured indignities like being suspended above a shark tank or electrified with batteries.

In our video we could put one 2 way radio in the freezer section of a side by side refrigerator/freezer. The sound on the frozen 2 way radio is turned up. Jay dressed in his lab coat could stand across the room and talk through a second 2 way radio. A strategically placed microphone demonstrates radio number one is working. “Freezing a radio is not abuse,” Jay excitedly declares.

The next scene shows a radio buried in cake mix. Only the radio’s antenna is visibly sticking out of the cake batter. (This is kind of like the Mr. Bill skit.) The cake radio is placed in a 350 degree oven for 35 minutes and then removed to cool. Once again Jay appears on screen to test for abuse. He talks into his 2 way radio. Suspense builds. Nothing is heard from the radio cake. “Baking a radio is abuse,” Jay solemnly reports.

We could drop radios into boiling oil or off the top of a ladder. We could catapult radios over  a fire pit. Will a radio work if it is buried in wet leaves? What is abuse? The possibilities are endless.

Don’t wait for the video. Give us a call today and we will help you find the best 2 way radios for your application.

Best Wishes,

Manzie

Are You Noopapena?

Thursday, January 7th, 2010

I don’t understand why, but Thursdays are usually the slowest day of the week for our 2 way radio business. On Thursdays the phone seldom rings. The phone has not been ringing off the hook the last 12 months but on Thursday it has rang the least.

We usually make more out bound calls on Thursdays than any other day of the week. We subscribe to a service (Sales Genie) that provides us with lists of people to call. Most people hate to make out bound sales calls. We don’t seem to mind making calls.

Our sales approach is very straight forward. “Hi (fill in the name of the person you are calling). This is Manzie. You and I have not met but we are in the 2 way radio business. I am calling to see if you and I can do business.” At this point the fellow I’m calling says, “Tell me more” or “We already have radios,” or “We don’t use radios.”

It really doesn’t matter what he says I am just trying to introduce myself and hope that he lets me send him my contact information or information on some of our two way radios. However, more often than not, I am leaving a voice message on the prospect’s phone. I only talk to an actual person about 1 out of 10 calls.

With my first name, “Manzie” you can imagine some of the problems I’ve had. It was worse in elementary school but it is still not easy being a “Manzie.” You would think that with a name like mine I would be sympathetic and I guess I am.

Just between you and me there are really some striking advantages to having an odd name. People remember me. People never ask, “Manzie, who,” or “which Manzie is this?” I have to admit as an adult it has been a pretty good name.

Here’s the deal, on a typical Thursday we will make about 100 out bound calls looking for people that would like to buy 2 way radios or 2 way radio equipment from us. We call Davids, we call Bettys, we call Harrys and Larrys and Joes. But we also call Farqoos, Megaloosas, Appoloosas and Quintalas. If we call you on some Thursday late in the day and you are a Muckulas or Noopapena please be patient if we mispronounce your name.

You kind consideration is always appreciated.

Best Wishes,

Manzie

What Did We Do Before The Internet?

Tuesday, December 22nd, 2009

A daily part of our marketing effort is making telephone calls to potential customers. We subscribe to an internet service called “Sales Genie.” Sales Genie is really very cool. We put in the type of business and geographic area we want to reach and Sales Genie gives us a list of businesses that fits our description. Currently we are calling on nursing homes in the eastern half of the USA. For example, we log in our request to Sales Genie for nursing homes in Pennsylvania and bingo bango we have our prospect list in about 2 seconds. Internet businesses are the best.

If you’re like me you are forever asking/telling the people around you, “What did we do before there was an internet? What did we do before there was an internet?” The first few times I asked the question my children, who are all grown, found it insightful and engaging. Now I’ve asked it so many times that they barely acknowledge that I have spoken.

Back to the phone calls. When I call a new prospect I say, “Hi, this is Manzie with 2 Way Radio Express. You and I have not met. We are in the Two Way Radio business. We work with nursing homes and hospital that use two way radios. I’m calling to see if we can do business with you. Are you using radios now?”

If my prospect is not currently using radios they typically ask, “Why would I use radios?” I tell them radios let them talk to their staff members one at a time or all of them at once, immediately, regardless of where they are in the building. They usually respond, “Mmm.” Then I mention that the staff can use an earpiece so patients and residents won’t be disturbed. This causes their ears to stand up. “We have a problem with our overhead public paging system,” they confide. “Our dementia patients are sensitive to noise and get irritated by the paging system. Will two way radios work for us?” I tell them, “Of course, they’ll work beautifully for you and there is no monthly fee.” Homerun!

Once again the internet connects two ships passing in the night. The internet is the coolest.

Best Wishes,

Manzie

Another Gold Star

Wednesday, December 16th, 2009

One of our favorite radios is the Tekk X1000 series. The Tekk X1000 comes in several different versions. Usually customers that use the Tekk radios buy the same version each time so there is conformity in their radio fleet…or herd…or flock…or gaggle. I’m not really sure how to refer to a group of radios.

Last week a customer ordered a couple more Tekk X1000 radios. We were out of their specific version and Jay sent a different version. A few days later the customer called and asked why they were sent a different radio than they usually get. Jay told them we would be out of their version till after the first of the year, “I sent the equipment I did so you would not be without the radios you need. Use them till we get resupplied and then we’ll send your regular radios and have the others picked up by UPS. Or if you like them you can keep them.”

The customer told us, “That’s terrific! Most companies wouldn’t have done anything and when I called they’d just tell me they were out till after the first of year. You guys at 2 Way Radio Express are the best.” Another gold star for us.

Best Wishes,

Manzie